Terms of Use

• "ShambaBoy," "we," "us," "our" refers to ShambaBoy Digital.
• "User," "you," "your" refers to any person accessing or using the Service.
• "Platform" means the ShambaBoy website, mobile app, and related tools.
• "Farmer," "Manager," "Worker" refer to user roles within the platform.

You must meet the following requirements:

• Be at least 18 years old
• Have legal capacity to enter binding contracts under Kenyan law
• Provide accurate registration information

Users must maintain confidentiality of login credentials and are responsible for activities under their account. Notify ShambaBoy immediately of unauthorized access. ShambaBoy is not liable for losses resulting from user negligence.

ShambaBoy provides a digital platform that may include farm task management, worker identity tracking, agricultural analytics, and access to funding opportunities.

We may modify, suspend, or discontinue any part of the Service at any time.

You agree not to misuse the platform. You shall not:

• Use the platform for unlawful purposes
• Submit false or fraudulent information
• Interfere with platform security
• Upload malicious code
• Violate Kenyan law

ShambaBoy does not tolerate objectionable content or abusive conduct in chats, profiles, uploads, or other user-generated areas. These standards also apply when users prompt, share, or reuse output from an AI-assisted feature.

Users can report individual chat and job-marketplace messages; another chat participant; Black Book notes and comments; project notes and task comments; individual task-proof attachments and displayed completion notes; worker review comments; public job listings; public farm names, descriptions, locations, and profile media; worker-profile avatars, biographies, skills, credentials, experience, and evidence; and harmful or offensive AI-assisted responses from the relevant screen.

Where ShambaBoy has a reliable author identity, users can also block that person. Blocking prevents direct contact and suppresses that person's newly delivered user-generated content from applicable ShambaBoy surfaces, while a user who remains authorized to view historical content may still report the exact content version. We do not infer punitive responsibility for shared farm-profile content when the last editor is not recorded.

Reports may include a copy of the reported content and relevant context so our safety team can review it. Depending on severity and history, we may remove or restrict content, limit features, warn, suspend, or terminate an account, preserve evidence, or notify competent authorities when required by law or necessary to protect people or animals.

AI-assisted responses can be inaccurate, unsafe, or inappropriate and do not replace qualified agricultural, veterinary, medical, legal, or financial advice. Reported AI output may be reviewed by people and used to improve safeguards. To appeal an enforcement decision or ask about a report, contact support@shambaboy.com.

• Hate speech, harassment, bullying, stalking, intimidation, or credible threats
• Sexual, exploitative, or abusive material, especially content involving minors
• Graphic violence, extremist praise or recruitment, or instructions intended to cause harm
• Fraud, impersonation, scams, spam, deceptive promotions, or manipulated records
• Disclosure of another person's private information, intellectual-property infringement, or unlawful surveillance
• Dangerous instructions, deliberate animal cruelty, or advice likely to cause serious harm to people, farms, property, or animals
• Attempts to evade safety controls, repeatedly contact blocked users, or retaliate against someone for making a report

Where paid services apply, fees will be communicated clearly. Fees are non-refundable unless stated otherwise. ShambaBoy may suspend services for non-payment. All transactions comply with Kenyan financial regulations.

All platform content is the property of ShambaBoy or its licensors and is protected under the Kenya Copyright Act, 2001.

You may not copy, distribute, or modify content without written permission.

ShambaBoy processes personal data in accordance with the Kenya Data Protection Act, 2019.

Users have the right to access, correct, and request deletion of their data subject to legal obligations.

The platform may integrate with third-party providers. ShambaBoy is not responsible for their availability or practices.

To the maximum extent permitted under Kenyan law, ShambaBoy shall not be liable for indirect or consequential losses, including loss of profits, data, or farm production.

You agree to indemnify ShambaBoy against claims arising from misuse of the platform or violation of these Terms.

We may suspend or terminate accounts that breach these Terms or pose legal or security risks.

Users may request account deletion in the app through Settings → Delete Account. If the in-app path is unavailable, users may use the public account-deletion page or contact support for assistance.

ShambaBoy shall not be liable for delays caused by events beyond reasonable control including natural disasters, outages, or government actions.

These Terms are governed by the laws of the Republic of Kenya.

Disputes shall first be resolved through negotiation and, if unresolved, submitted to the courts of Kenya.

We may update these Terms from time to time. When an update is material, ShambaBoy will present the updated Terms and require explicit acceptance before continued authenticated use; non-material notices may be communicated through the Service or our website.

• Email: support@shambaboy.com
• Website: https://www.shambaboy.com
• Address: 104105-00101, Nairobi, Kenya
• Phone: +254-722575426